Privacy Policy
Effective date: July 31, 2026
Reflections Granite & Marble, Inc. respects your privacy. This policy explains what information may be collected when you use reflectionsgranite.com, why we use it, and the choices available to you.
Information we collect
- Information you provide: When you request an estimate or contact us, we may receive your name, phone number, email address, project type, project details, and any other information you choose to include.
- Communications: We may retain messages and records of our responses so we can assist with your project and maintain appropriate business records.
- Website and device information: Our website, hosting, analytics, and security services may collect technical information such as your IP address, browser and device type, referring page, pages visited, approximate location derived from IP address, and the date and time of a visit.
- Cookies and similar technologies: The site and its service providers may use cookies or similar technologies for essential operation, security, analytics, and remembering preferences.
How we use information
- Respond to questions, estimate requests, and project inquiries.
- Provide, schedule, and improve our fabrication and installation services.
- Operate, secure, troubleshoot, and improve the website.
- Understand general website usage and the effectiveness of our content.
- Maintain business records and comply with applicable legal obligations.
Analytics, cookies, and embedded services
We may use Google services, including Google Analytics and Google Maps, to understand website usage and provide location or directions features. These services may receive technical information and use cookies according to Google’s Privacy Policy. You can limit cookies through your browser settings. Blocking some cookies may affect how parts of the site work.
Links and embedded content from other websites may allow those third parties to collect information as if you had visited their websites directly. Their handling of information is governed by their own privacy policies.
How we share information
We do not sell personal information. We may share information with service providers that help us host and secure the website, process contact forms, deliver email, provide analytics, or support our business. We may also disclose information when reasonably necessary to comply with law, protect rights or safety, investigate misuse, or complete a business transaction. Service providers receive only the information reasonably needed to perform their work.
How long we keep information
We retain inquiry and project information for as long as reasonably needed to respond, provide services, maintain business and warranty records, resolve disputes, and meet legal obligations. Technical logs and analytics information may be retained for shorter periods determined by our hosting, security, and analytics settings.
Your choices
You may ask us to review, correct, or delete personal information you have provided to us. Some information may need to be retained for legal, security, warranty, or legitimate business reasons. You may also limit cookies through your browser and can choose not to submit an online form by contacting us by phone instead.
Children’s privacy
This website is intended for homeowners, design professionals, builders, and other adults. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Security
We use reasonable administrative and technical safeguards intended to protect information. No website, transmission method, or storage system can be guaranteed to be completely secure.
Changes to this policy
We may update this policy as our website, services, or legal obligations change. The effective date at the top of this page shows when it was most recently revised.
Contact us
Questions or privacy requests may be sent to:
Reflections Granite & Marble, Inc.
97 Old Brickyard Rd
Fletcher, NC 28732
Phone: (828) 255-1855
Email: dj@reflectionsgranite.com